Privacy Policy for Westfill Pty Ltd

 

Last Updated: December 2024

At Westfill, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect from users of our website (www.westfill.com.au), how we use it, and the choices you have regarding your data. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information when you visit our website:

a. Personal Information

When you interact with our website, you may provide personal information such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Location (e.g., postcode)
  • Any other information you voluntarily provide to us via forms, enquiries, or communications.

b. Non-Personal Information

We may also collect non-personally identifiable information automatically, including:

  • Cookies: Small files stored on your device that allow us to track usage patterns and preferences. For more details, see our Cookie Policy below.
  • IP address
  • Device information
  • Browser type and version
  • Pages visited on the website
  • Referring websites

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Marketing & Advertising: We may use your information to send you promotional emails, newsletters, or other marketing communications related to our products, services, or special offers that we believe might interest you. We may also use cookies and similar technologies to tailor our marketing efforts and display personalised ads on third-party websites.
  • Improvement of Services: We analyse user behaviour to improve the functionality and user experience of our website.
  • Communication: To respond to your enquiries, process orders, or handle requests such as customer support.
  • Legal Compliance: We may also use your information to comply with legal obligations and resolve any disputes.

3. Cookies & Tracking Technologies

We use cookies and other tracking technologies (e.g., web beacons, pixels) to enhance your experience on our website. Cookies help us:

  • Remember your preferences and settings
  • Track website usage and performance
  • Analyse user behaviour and improve website functionality
  • Display personalised content or advertisements

You can manage your cookie preferences by adjusting your browser settings. However, please note that blocking or disabling cookies may impact your experience on our website.

4. Third-Party Services

We may share your information with third-party service providers for the purpose of improving our website and marketing efforts, including but not limited to:

  • Analytics: Google Analytics, to track and analyse website traffic and usage.
  • Advertising Networks: We may partner with advertising platforms such as Google Ads or Facebook to show targeted advertisements based on your interests and browsing behaviour.

These third parties may use cookies or similar technologies to collect information about your interactions with our website and other sites you visit. We recommend reviewing their privacy policies for further details on how they handle your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you no longer wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions included in our emails or contacting us directly.

6. Your Rights and Choices

You have certain rights with respect to your personal data, including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct your personal data if it is inaccurate or incomplete.
  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications by unsubscribing from emails or adjusting your communication preferences.
  • Cookie Preferences: You can manage cookie settings through your browser or by using cookie management tools available on our website.

For any requests or questions about your rights, please contact us at ad***@we******.au.

7. Security

We take reasonable measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of information transmitted to our site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of the page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Westfill
Email: ad***@we******.au
Phone: 08 9434 3974
Website: www.westfill.com.au